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Vie de Mer Frequently Asked Questions


Vie de Mer products are formulated in France, utilizing small batch production, and adhering to stringent EU cosmetic standards.

All products are responsibly formulated without parabens, PEGs, mineral oil, phthalates, cyclomethicones, nano or synthetic dyes.

Vie de Mer is 100% cruelty free. Our products are not tested on animals during any part of the production process.

Percentage indicates how much of the molecular weight of a specific ingredient contributes to the total molecular weight of the formulation.

Vie de Mer products are formulated for all skin types, including sensitive skin. As each person’s skin is unique, however, please read the full ingredient to determine if there are any ingredients that have previously caused a reaction. We suggest testing on a small area of the skin to ensure that the formulation is well-suited to your skin.

Yes, please refer to the specific usage instructions for each product. If you need further assistance, please contact us at

All serums, oils, and creams are packaged in customized glass bottles to ensure maximum efficacy. For optimal results, we recommend using all products within 6 – 12 months of opening.

Order Processing

Most orders are shipped within 2 business days. Orders placed on weekends or holidays are shipped the following business day.

An email with your tracking number will be provided when your order is shipped. It may take up to 48 hours for this to populate on the carrier’s website.


• United States Standard - FREE
• Second Day - $15 - $25
• Overnight - *within the United States: $25 - $35

* Must be received by 12pm EST to ship out same day

International: Calculated at checkout based on current published rates

*We are unable to ship to PO boxes

Shipping costs and projected customs fees, taxes, tariffs, and duties will be calculated and collected with your payment upon check out. Vie de Mer is not responsible for any discrepancies or overages that may be due in addition to what has been collected.

Please note that we are unable to fulfill any request to declare your package for any value other than the total value paid at check out.

If we are unable to deliver the products ordered to your country, you will receive an email to inform you, and the original form of payment will be refunded.

Vie de Mer is not responsible for any delivery delays that may occur because of customs.

Vie de Mer accepts returns on unopened products only, purchased from this website within 30 days of the purchase date. If you purchased Vie de Mer from another venue, please return it to the place of your original purchase.

If you would like to initiate a return, please contact us at to receive instructions.

In the unlikely event that you receive an item that is damaged or incorrect, please contact us at or (855) 209-4652 within 48 hours of receiving your shipment. To assure prompt resolution, please have your order number available, and retain the shipping box, packing materials and any damaged items.

Website Experience

The images of the products on our website are for illustrative purposes only. The packaging and presentation of the products may vary minimally from the images shown on the website. Many of our products are available in different sizes, weights, quantities, and varieties. The various options for each product are stated on the relevant product page on our website.

We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy as it includes important information and terms, which apply to you.

Please contact us here at, and we will assist you.